1. How to request deletion
You can request deletion directly inside the Doino mobile app.
- Open Doino and sign in to the account you want to remove.
- Go to Settings.
- Open the account danger-zone section and choose Delete account.
- Confirm the deletion request when prompted.
If you cannot access the app and need help with deletion, contact feedback@doino.app from the email address associated with your Doino account.
2. What happens after you request deletion
When deletion is requested, Doino immediately makes the account unavailable and schedules permanent deletion for 30 days later.
During that 30-day period, you can restore the account by signing back in and using the restore option provided in the app before permanent deletion occurs.
3. What data is deleted
When permanent deletion is completed, Doino deletes the account and associated account data stored for that user, including profile records tied to the account and related data that is removed through Doino's account-deletion process.
- Account identifiers and authentication-linked account records.
- Profile information such as username, bio, avatar, and profile settings.
- User preferences and similar account-level settings associated with the account.
4. What may be retained temporarily or where required
Some data may remain during the 30-day restoration window because the account is first unavailable and only deleted permanently after that period expires.
Doino may also retain limited information where reasonably necessary for security, abuse prevention, fraud prevention, legal compliance, or enforcement of platform rules.
5. Partial deletion requests
Doino does not currently provide a separate self-service flow for deleting only selected account data while keeping the account active. The supported user-facing flow is account deletion request followed by a 30-day restoration window and scheduled permanent deletion.
6. Related information
For more details about how Doino handles user information, see the Privacy Policy and Terms and Conditions.